Westfield Regional Public Safety Communication Center

The 911 Public Safety Answering Point


WRPSCC is the 911 Public Safety Answering Point (PSAP) for the City of Westfield and the Town of Southwick. All emergency and non-emergency calls for police, fire and emergency medical services for both communities are received and dispatched from this center. Our goal is to provide a high level of professional public safety dispatching services while complying with local, state and federal laws.


Please remember:

  • Dial 9-1-1 for Life Threatening Police, Fire or Medical Emergencies ONLY
  • For Non-Emergencies Dial (413) 562-5411

For additional information on reporting a police, fire or medical emergency, click on the links to the left. For emergency telecommunications dispatch resources and FAQs, see the modules to the right and below respectively.


Submit Alarm / Residential / Business / Location Emergency Contacts & Additional Information Online or by FAX or MAIL.

  1. When should I call 9-1-1?
  2. When should I NOT call 9-1-1?
  3. Why do I have to answer so many questions for medical calls?
View All FAQs