Can I receive a refund if I decide to cancel?

Yes, the request must be received three working days before the program starts. A $10.00 cancellation fee applies. You must complete a vendor form and send along a letter requesting why you want a refund. Refunds take three weeks to process. You can always keep a credit on your household for future programs. Once you have placed a credit on your household you cannot transfer it back to a refund.

Show All Answers

1. Where are you located and phone number?
2. Can I register by phone, fax or on site?
3. Can my child be on a team with a friend or for carpooling?
4. Programs don’t start until summer should I register now?
5. Can I receive a refund if I decide to cancel?
6. What if I can’t afford a program?
7. If a program is filled up do you take a wait list?
8. Do you offer childcare during the summer?
9. Are you hiring?
10. Are you looking for volunteers?
11. How do I make a donation to help a child?
12. How do we reserve a park?
13. Who do I contact regarding a torn flag in any parks?
14. Can I reserve a date for my child's birthday party at the Municipal, Chapman, or Sadie Knox Spraypark Playgrounds?
15. Can we have a dog birthday party at Arms Brook Park's dog friendly area?